国际患者服务 International Patient Services

国际患者服务 International Patient Services

值得信赖的照护 · 畅通无阻的通道 · 跨越国界的关怀 Trusted Care. Seamless Access. Beyond Borders.

Seraphic Global Health 通过个性化、透明、端到端的患者服务,帮助国际患者对接中国顶尖医疗资源。

Seraphic Global Health helps international patients access leading medical expertise in China through personalized, transparent, and end-to-end patient services.

透明计费说明:您的医疗诊疗服务由医院或持牌医疗机构直接提供并收费。Seraphic 服务费独立于医疗费用,涵盖患者协调、沟通、行程安排与礼宾支持。 Transparent billing: Your medical treatment is provided and billed directly by the hospital or licensed medical provider. Seraphic service fees are separate and cover patient coordination, communication, logistics, and concierge support.

服务方案 Service Plans

选择适合您的支持层级 Choose Your Level of Support

六级服务体系——从免费初步评估,到全方位个性化礼宾服务,再到长期家庭会员。

Six service levels — from a complimentary first assessment to fully personalized concierge care and long-term family membership.

01

免费病例评估 Complimentary Case Assessment

迈出了解中国就医选择的第一步。

A first step toward understanding your options in China.

免费Free

服务包含 Includes

  • 初步病例资料审阅Initial case information review
  • 基础医疗文件清单Basic medical document checklist
  • 初步评估适合的专科方向Preliminary assessment of suitable specialties
  • 后续步骤指引Guidance on the next steps

Seraphic 不提供诊疗或咨询服务。

No consultation or treatment is provided by Seraphic.

开始提交病例 Start Your Case
02

医学评估协调 Medical Review Coordination

适合计划来华前,希望先获得专业医学评估的患者。

For patients seeking professional medical review before traveling to China.

起价 From US$300

服务包含 Includes

  • 病历资料整理Medical record organization
  • 医疗文件翻译Medical document translation
  • 协调合格医疗专业人员Coordination with qualified medical professionals
  • 专家预约协调Specialist appointment coordination
  • 由相关医疗专业人员提供的书面医学意见Written medical information provided by the relevant medical professional

医疗咨询费用(如适用)由医疗服务机构另行收取。

Medical consultation fees, when applicable, are charged separately by the healthcare provider.

申请医学评估 Request a Medical Review
03

标准就医协调 Standard Care Coordination

适合已确定来华就医、需要基础协调服务的患者。

For patients who have already decided to seek medical care in China and require essential coordination.

起价 From US$800

服务包含 Includes

  • 医院预约协调Hospital appointment coordination
  • 医疗文件翻译Medical document translation
  • 预约安排Appointment scheduling
  • 签证与行程协调协助Visa and travel coordination assistance
  • 住院办理指引Hospital admission guidance
  • 基础多语种患者支持Basic multilingual patient support

理想对象:需要常规就医协调、仅需少量现场协助的患者。

Ideal for: Patients who require straightforward medical coordination and limited on-site assistance.

开始办理 Get Started
05

旗舰医疗礼宾 Signature Medical Concierge

最高级别的个性化照护——为追求高度定制化国际医疗体验的患者与家庭打造。

Personalized Care at the Highest Level — for patients and families seeking a highly personalized international healthcare experience.

US$5,999

包含尊享礼宾全部服务,并增加: Everything in Premium, plus:

  • 专属国际患者经理Dedicated international patient manager
  • 优先协调安排Priority coordination
  • 多专科联合诊疗协调Multi-specialist appointment coordination
  • 复杂病例全程统筹Complex case logistics
  • 家庭礼宾支持Family concierge support
  • 高端专车接送协调Premium transportation coordination
  • 延长术后协调服务Extended post-treatment coordination
  • 最长 12 个月随访协调Up to 12 months of follow-up coordination

最适合:复杂外科手术、肿瘤治疗、机器人手术、企业高管患者,以及需要全面支持的家庭。

Best for: Complex surgical cases, oncology, robotic surgery, executive patients, and families requiring comprehensive support.

申请旗舰礼宾 Request Signature Concierge
06

Seraphic 家庭会员 Seraphic Family

面向个人与家庭的长期国际医疗协调会员服务。

A long-term international healthcare coordination membership for individuals and families.

US$1,999 / 年 / year

服务包含 Includes

  • 专属患者支持Dedicated patient support
  • 病历资料整理Medical record organization
  • 每年最多两次医学评估协调服务Up to two medical review coordination services per year
  • 专家预约协调Specialist appointment coordination
  • 医疗文件翻译Medical document translation
  • 国际就医导航International healthcare navigation
  • Seraphic 患者服务优先通道Priority access to Seraphic patient services

不包含医疗治疗及专业医疗咨询费用。

Medical treatment and professional medical consultation fees are not included.

加入家庭会员 Join Seraphic Family

按需定制 À La Carte

附加服务 Additional Services

可根据个人需求灵活安排。

Additional services can be arranged according to individual needs.

专业医学口译Professional medical interpretation
附加文件翻译Additional document translation
高端专车接送Premium transportation
酒店与康复住宿Hotel and recovery accommodation
延伸家庭礼宾Extended family concierge
附加医疗预约Additional medical appointments
长期随访协调Long-term follow-up coordination
国际保险协调International insurance coordination

附加服务将根据个人需求单独报价。 Additional services are quoted separately based on individual requirements.

医疗治疗费用 Medical Treatment Fees

透明。独立。直付。 Transparent. Separate. Direct.

Seraphic 不将医院治疗费用打包进服务套餐。您的医疗支出可能包括:

Seraphic does not bundle hospital treatment fees into our service packages. Your medical expenses may include:

  • 医生诊疗Doctor consultation
  • 诊断检查Diagnostic tests
  • 住院Hospitalization
  • 手术或医疗操作Surgery or medical procedures
  • 药品Medication
  • 医疗器械Medical devices
  • 康复治疗Rehabilitation

这些费用由相关医疗服务机构确定,并在适用情况下直接支付给医院或持牌医疗机构。

These costs are determined by the relevant healthcare provider and are paid directly to the hospital or licensed medical provider whenever applicable.

治疗前,Seraphic 将协助您了解预期医疗费用,并整理医疗机构提供的费用相关信息。

Before treatment, Seraphic will help you understand the expected medical costs and organize the relevant information provided by the healthcare institution.

您的旅程,由您选择 Your Journey, Your Choice

一位患者,一段专属旅程。 One patient. One dedicated journey.

每位患者的情况都不相同。我们的团队将根据您的医疗需求、行程安排、家庭情况与期望的支持程度,推荐最合适的 Seraphic 服务层级。

Every patient is different. Our team will recommend the most appropriate Seraphic service level based on your medical needs, travel requirements, family arrangements, and desired level of support.

开启您的旅程 Start Your Journey

Seraphic Global Health

医愈无界 Healing Beyond Borders

Seraphic Global Health 提供国际患者协调与礼宾服务。Seraphic 不独立进行诊断、开药或提供医疗治疗。医疗诊断与治疗仅由具备相应资质的医疗专业人员及医疗机构提供。

Seraphic Global Health provides international patient coordination and concierge services. Seraphic does not independently diagnose, prescribe, or provide medical treatment. Medical diagnosis and treatment are provided exclusively by appropriately licensed healthcare professionals and institutions.

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